Consumers have the right to cancel
You have the right to cancel this contract within 30 days without giving any reason. The cancellation period will expire after 30 days from the day on which you acquire or a third party other than the carrier and indicated by you acquires physical possession of the last good. To exercise the right to cancel, you must inform us of your decision to cancel this contract by a clear statement by letter, e-mail, fax, phone call or in person:
Neumarkter Str. 55
81673 Munich, Germany
|Mon - Fri||10am - 7pm|
|Saturday||10am - 4pm|
You may use the cancellation form below, but it is not obligatory. To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right to cancel before the cancellation period has expired. If you use the model cancellation form at the bottom of this website, we will communicate to you an acknowledgement of receipt of such a cancellation on a durable medium (e.g. by e-mail) without delay.
Effects of cancellation
If you cancel this contract, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.
You shall send back the goods or hand them over to us, without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired. You will have to bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods. Wine bottles will only be refunded if unopened and undamaged. The right to cancel does not exist for contracts for the supply of alcoholic beverages, the price of which has been agreed at the time of the conclusion of the sales contract, the delivery of which can only take place after 30 days and the actual value of which is dependent on fluctuations in the market which cannot be controlled by the trader.
- End of cancellation policy -
Model cancellation form
(If you want to cancel the contract, please fill out the form below and send it back to us)
– To Weinfurore e.K., Neumarkter Str. 55 , 81673 München, [email protected], Deutschland, Fax: +49 89 435699-22
– I / We[*] hereby give notice that I /We[*] cancel my/our [*] contract of sale of the following goods [*]/for the supply of the following service[*]
– Ordered on [*] / received on [*]
– Name of consumer(s)
– Address of consumer(s)
– Signature of consumer(s) (only if this for is notified on paper)
[*] Delete as appropriate