Payment

1
2
Pay-in-advance
3
Invoice3
There are absolutely no payment related fees charged in our online shop. PayPal, the issuer of your credit card or your bank might however charge additional fees independently. 1 Available on Apple devices only. 2 Only available within the EU. 3 Upon approval for returning customers, restaurants and resellers.

Shipping

Shipping Costs outside Germany

We ship to all countries in Europe (within and outside the European Union) as well as to selected countries in Asia. In case your country is not listed or you're planning a larger order, please contact us for an individual offer.
Europe 1
from
9 €
per box of 18 btls. to
Austria, Belgium, Netherlands, Luxembourg
Europe 2
from
14 €
per box of 18 btls. to United Kingdom (until 15/12/2020), Denmark, France, Czech Republic
depending on shipping weight to Switzerland, Liechtenstein, Norway (export, see below)
Europe 3
from
18 €
per box of 18 btls. to Sweden, Finnland, Ireland, Italy, Spain, Portugal, Poland, Slowakia, Slowenia, Spanien, Hungary, Croatia, Latvia, Lithuania, Estonia
Europe 4
from
22 €
per box of 18 btls. to
Greece, Romania, Bulgaria, Malta, Cyprus
Asia
from
49 €
depending on shipping weight to Hong Kong, Singapore, Taiwan, Japan
Tax-free export subject to local taxes and customs duties - see below
North America
---  
Unfortunately shipping to the United States and Canada is not possible
Since carriers and shipping costs vary depending on region/country of destination and shipping weight, please use the shipping calculator below for an exact quote - your shopping cart needs to contain items for this calculation.
Please fill your shopping basket first to use the shipping cost calculator.

Shipping Costs within Germany

* Free shipping for orders over 100 € to end customers within Germany.
Otherwise shipping cost as below, incl. VAT per package of 18 bottles (0.75l).
6 €*
Delivery during business hours Monday through Saturday or pick-up at the DPD shop. Give your consent to transmitting your contact data to receive an exact delivery time by e-mail!
6 €*
Delivery during regular business hours Monday through Saturday or pick-up at the postal office. DHL Packstation up to 12 bottles.
12 €
Guaranteed delivery on the following business day for orders placed before 3 pm. No deliveries on Saturday.
12 €
Individual delivery within most of Munich. Free of charge for orders of 200 € and more. Please tell us your desired delivery date and time in the comments fields of your order.
Self pick-up in our store in Munich, Berg-am-Laim, Neumarkter Str. 55. You will be notified by e-mail as soon as your order is ready for pick-up.
High volume orders (e.g. for restaurants and resellers) will be delivered by our freight forwarding partners in the original cardboard packaging on pallet.
42 € up to 180 btl. on disposable half pallet
74 € up to 600 btl. on reusable (Euro) pallet

Packaging, Damage during Transport

We use packaging material certified for glass bottles to protect your order as good as possible. In the rare case of damage we will replace any damaged goods and align any necessary paperwork directly with the shipping company. Please document the damage to your parcel immediately (i.e. by taking photos) and contact us to either refund or replace the damaged wines.

Availability, Delivery Time

All items with a green buy now button are in stock and will be delivered within 1-3 business days within Germany, 2-7 business days within Europe and 1-2 weeks worldwide.
Low stock is signalled by a yellow buy now button together with the exact amount available of the item. Items with a blue buy now button are not available yet (e.g. subscription wines). They may be pre-ordered at the delivery time stated.

Export, Taxes and Customs Duties

Deliveries to companies in EU countries outside of Germany will be shipped tax-free as intra-community delivery or using the reverse charge system if a valid VAT ID number has been provided. Deliveries outside of the EU (e.g. to Switzerland, Norway, Singapore, Taiwan, Hong Kong, Japan) are generally shipped without German VAT. Depending on country of destination and order volume/value you might incur additional fees, taxes and customs duties which are at the recipient's responsibility. Declaration documents will be included in the shipment.
We will also refund the German VAT if you export your purchase yourself (i.e. to Switzerland or at the Airport). Please have customs confirm the export of the goods by stamping our invoice accordingly and return the original stamped invoice document to us by mail. We will refund the VAT paid using the originally used method of payment if possible, please provide an alternate bank account otherwise.